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Customer Value Manager (f/m/d) - Fixed Products

Vienna | asap | fulltime  | unlimited

Apply now!

We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.

Your Team

This team drives strategic customer lifecycle initiatives for our B2B clients, focusing on long-term value creation through data-driven engagement and tailored solutions. It leads cross-functional efforts to simplify legacy products and customer structures, ensuring efficient migrations, improved customer experience, and business growth.

  • Drive long-term value for B2B clients by developing data-driven engagement strategies and tailored customer lifecycle initiatives

  • Lead the design and execution of our simplification program, focusing on legacy product and customer base optimization in line with strategic business goals

  • Analyze customer and product data to identify rationalization opportunities, and co-develop segmentation models to guide migration and simplification efforts

  • Coordinate cross-functional collaboration, oversee communication and campaign execution, and ensure governance, KPI tracking, and risk management for all migration activities

  • Are you familiar with fixed telco products and confident in using data to shape customer strategies and migration plans?
  • You have excellent problem-solving and analytical skills?

  • Do you have hands-on experience managing complex platform migrations and driving cross-functional projects to success?

  • You are a great communicator in german and english and want to get things done?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
I love magenta
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
Employee assistance
services
We support you with a food voucher for every working day.
Food voucher
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
Use our health offers to stay fit.
Health care
The job ticket is the easy and ecofriendly way to commute to work.
Job ticket
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
Employee assistance
services
We support you with a food voucher for every working day.
Food voucher
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
Use our health offers to stay fit.
Health care
The job ticket is the easy and ecofriendly way to commute to work.
Job ticket
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice

We are Magenta, you too?


Anika Böhm

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 50.000 per year.

You want to find out more about us? Get a glimpse of our Magenta World.
Apply now!
 

Customer Value Manager (f/m/d) - Fixed Products

Vienna | asap | fulltime  | unlimited

  • Drive long-term value for B2B clients by developing data-driven engagement strategies and tailored customer lifecycle initiatives

  • Lead the design and execution of our simplification program, focusing on legacy product and customer base optimization in line with strategic business goals

  • Analyze customer and product data to identify rationalization opportunities, and co-develop segmentation models to guide migration and simplification efforts

  • Coordinate cross-functional collaboration, oversee communication and campaign execution, and ensure governance, KPI tracking, and risk management for all migration activities

  • Are you familiar with fixed telco products and confident in using data to shape customer strategies and migration plans?
  • You have excellent problem-solving and analytical skills?

  • Do you have hands-on experience managing complex platform migrations and driving cross-functional projects to success?

  • You are a great communicator in german and english and want to get things done?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
  • We want to
    win
    together
  • T- you can
    count
    on me
  • We challenge
    the
    status quo
  • We are optimistic
    about our
    digital future
  • No bullshit bingo
    we are honest,
    authentic & humorous
  • We connect more
    with each other
    and with our customers

That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.

  • At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
    Employee assistance
    services
  • We support you with a food voucher for every working day.
    Food voucher
  • Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
    Flexible working hours
  • Use our health offers to stay fit.
    Health care
  • The job ticket is the easy and ecofriendly way to commute to work.
    Job ticket
  • Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
    Childcare
  • With our multifaceted learning offer you can grow beyond yourself.
    Learning offers
  • Homeoffice is part of our everyday life. You can work with your colleagues virtually.
    Homeoffice

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 50.000 per year.

You want to find out more about us? Get a glimpse of our Magenta World.