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Customer Base Manager (f/m/d) B2C Lifetime Value
Vienna | asap | Full-time employee | unbefristet
Apply now!

We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.

Your Team
The Tribe Value Management & Analytics leverages data-driven insights, personalized campaigns, and strategic pricing to continuously increase the lifetime value of our existing B2C customers – strengthening customer loyalty, reducing churn, and driving Magenta’s growth.

  • Own and grow the Profit & Loss of the mobile customer base while optimizing direct costs and subsidies

  • Use data insights and AI/ML models to drive value growth and retention strategies

  • Define and prioritize initiatives to increase ARPU and expand revenue from core and non-core products

  • Align sales incentives with value goals and collaborate on business cases with Controlling

  • Lead cross-functional collaboration and ensure strategic alignment with senior stakeholders

  • You bring several years of experience in a comparable role within marketing, business, or customer value management?

  • You combine strong analytical thinking and ownership with a collaborative, results-driven mindset?

  • You communicate confidently in English and have at least an advanced level of German?

At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
We want to
win
together
T- you can
count
on me
We challenge
the
status quo
We are optimistic
about our
digital future
No bullshit bingo
we are honest,
authentic & humorous
We connect more
with each other
and with our customers
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
Use our health offers to stay fit.
Health care
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
Canteen on site
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
Benefits
Your security in old age is important to us. That is why we support you with an attractive company pension plan.
Company pension plan
Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
Use our health offers to stay fit.
Health care
With our multifaceted learning offer you can grow beyond yourself.
Learning offers
Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
Canteen on site
Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
Benefits
Your security in old age is important to us. That is why we support you with an attractive company pension plan.
Company pension plan

We are Magenta, you too?


Alexander Pfemeter
+43 676 8200 5401

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 55.000 per year.

You want to find out more about us? Get a glimpse of our Magenta World.
Apply now!
 

Customer Base Manager (f/m/d) B2C Lifetime Value

Vienna | asap | Full-time employee | unbefristet

  • Own and grow the Profit & Loss of the mobile customer base while optimizing direct costs and subsidies

  • Use data insights and AI/ML models to drive value growth and retention strategies

  • Define and prioritize initiatives to increase ARPU and expand revenue from core and non-core products

  • Align sales incentives with value goals and collaborate on business cases with Controlling

  • Lead cross-functional collaboration and ensure strategic alignment with senior stakeholders

  • You bring several years of experience in a comparable role within marketing, business, or customer value management?

  • You combine strong analytical thinking and ownership with a collaborative, results-driven mindset?

  • You communicate confidently in English and have at least an advanced level of German?

At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
  • We want to
    win
    together
  • T- you can
    count
    on me
  • We challenge
    the
    status quo
  • We are optimistic
    about our
    digital future
  • No bullshit bingo
    we are honest,
    authentic & humorous
  • We connect more
    with each other
    and with our customers

That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.

  • Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
    Flexible working hours
  • Use our health offers to stay fit.
    Health care
  • With our multifaceted learning offer you can grow beyond yourself.
    Learning offers
  • Homeoffice is part of our everyday life. You can work with your colleagues virtually.
    Homeoffice
  • If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
    Canteen on site
  • Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
    Childcare
  • Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
    Benefits
  • Your security in old age is important to us. That is why we support you with an attractive company pension plan.
    Company pension plan

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 55.000 per year.

You want to find out more about us? Get a glimpse of our Magenta World.